The hollow inclusivity of emotion‑recognition software for neurodivergent workers
Is AI-powered emotion recognition a tool for workplace inclusivity, or a new breed of digital gatekeeping? The glossy brochures say one thing: emotion AI will help employees navigate workplace dynamics, foster better collaboration, and promote mental well-being. But beneath this promise lies a disturbing truth—these systems are not built to understand neurodivergent workers. They are built to measure compliance with a neurotypical standard.
Baeyaert, J. (2025). The hollow inclusivity of emotion-recognition software for neurodivergent workers. AI & SOCIETY, 1-3.
AI & SOCIETY https://doi.org/10.1007/s00146-025-02309-7