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The hollow inclusivity of emotion-recognition software for neurodivergent workers.

AI & Society2025DOI 10.1007/s00146-025-02309-7

Is AI-powered emotion recognition a tool for workplace inclusivity, or a new breed of digital gatekeeping? The glossy brochures say one thing: emotion AI will help employees handle workplace dynamics, foster better collaboration, and promote mental well-being. But beneath this promise lies a disturbing truth: these systems are not built to understand neurodivergent workers. They are built to measure compliance with a neurotypical standard.

Citation

Baeyaert, J. (2025). The hollow inclusivity of emotion-recognition software for neurodivergent workers. AI & Society, 1-3. https://doi.org/10.1007/s00146-025-02309-7

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